Software | Infrastructure | Cloud
Expediting Business Outcomes
Convergence to digital creates fresh possibilities to bring about transformational change for leapfrogging business outcomes. The new norm! PragICTS is an accomplished IT services company in Sri Lanka.
We specialize in delivering bespoke IT services to the Small to Medium Business (SMB) segment. Our services include software development, provisioning, and management of IT infrastructure and cloud platforms.
We have had our share of aches, pains, and struggles along the way to get to where we are today. Our impeccable service record is a testament to our constant capacity to engineer, deliver, support, and delight our clients.
Talk to us and experience the difference we can make together.
Software
Software development and support services. Web (including websites), Mobile and Rich Client Applications.
Infrastructure
Implementation, management, and support of ICT Infrastructure. On-site, remote, hybrid, and on-call service models.
Cloud
Provisioning, management, and support of cloud platforms. Amazon, Microsoft, Google, and other third parties.
In a Nutshell
The KPIs we focus on and deliver right across the company from the very top to the very bottom. This is achieved and sustained by direction, passion, purpose, empathy, and team camaraderie.
Customer Content
Customer Support
On-Time Delivery
Teamwork
Software solutions by PragICTS
Software Solutions
Software solutions by PragICTS are engineered for productivity, usability, access interoperability (any device), deployment neutral (on-premise and cloud configurations), extensibility, and effective operations across Internet-enabled devices.
Online Invoicing & Billing
Customer Sentiment Management
How We Engage
Simplified Engagement Process
Our engagement process is kept to the bare minimum to be effective, pragmatic and auditable. This further also tailored to the specific context of the client, requirements and the KPIs for effective delivery.
Familiarization
01.Understand the issues, requirements, business objectives, and scope. Provide a proposition or decline.
Requirements
02.Elicit and articulate the requirements pertaining to business objectives, technical, constraints, current and future requirements.
Engineering
03.Develop the systems with close engagement with the client to ensure that what is developed and delivered is in line with the expectations and KPI of the client
Support
04.Provide support to maintain and sustain the solution for constant yield and performance.
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Reviews
Clients and Testimonials
Independently captured & verified client feedback through Clutch.co
They worked in a professional way and helped in giving the best outcome.
Via Clutch
PragITS communicates effectively and they are easy to approach.
Via Clutch
The team is very professional and they provide personalized services.
Via Clutch
They worked in a professional way and helped in giving the best outcome.
Via Clutch
