Software Development . AI . ITOps . CloudOps . CyberSecOps . Digital Outreach . Automation
Cohesive Digital Transformation
At PragICTS, we work hand-in-glove with our clients to accelerate business outcomes through cohesive and sensible digital transformation.
Backed by 40+ global strategic technology partnerships—most with Gartner Magic Quadrant leaders—we deliver practical, effective, and sustainable solutions that align technology with business priorities and drive measurable growth.
CORE SERVICES
Software Development
Web, mobile and rich-client applications, built for performance, responsiveness, extensibility, and seamless deployment.
IT Operations (ITOps)
Infrastructure setup, management, and support using onsite, remote, hybrid or on-call models.
Cloud Operations (CloudOps)
Cloud advisory, deployment and management services (AWS, Azure, GCP and others), tailored to suit your architecture.
Cybersecurity Operations (CyberSecOps)
Comprehensive threat protection, monitoring, incident management, vulnerability testing, and security platform integration.
Digital Outreach
IoT, sensor deployment, and software integration to expand digital reach into underutilized domains.
Automation
Automating IT and cloud infrastructure to reduce errors, latency, and manual effort.
In a Nutshell
The KPIs we focus on and deliver right across the company from the very top to the very bottom. This is achieved and sustained by direction, passion, purpose, empathy, and team camaraderie.
Software Solutions By PragICTS
PragICTS software solutions are meticulously crafted to enhance productivity, user experience, and interoperability across all devices. Our offerings boast seamless deployment options, whether on-premise or in the cloud, ensuring versatility and accessibility. With a focus on extensibility and efficient operations, our solutions empower effective performance across a spectrum of Internet-enabled devices.
PERFORMANCE MANAGEMENT
Pulse
An online comprehensive feedback platform. Create your feedback templates, execute, and monitor through live dashboards and reports.
Smiley
An online comprehensive sentiment platform. Deploy tab based sentiment capture touch points across your entire network (across countries, locations, etc.) and monitor through live dashboards and reports.
HCM SOLUTIONS
How We Engage
Engagement Process
We streamline our engagement process to maximize effectiveness, pragmatism, and auditability. Furthermore, we customize this process to fit the unique context of each client, their specific requirements, and the KPIs essential for successful delivery.
Understand
01.Understand your business objectives, challenges, and KPIs.
Define
02.Define requirements clearly—including future needs and constraints.
Engineer
03.Engineer collaboratively, with iterative feedback and alignment.
Support
04.Support continuously via monitoring, updates, troubleshooting, and optimization.
Partnership
Global Partnerships
Operating from Colombo, we partner with over 40 tech leaders—including Cisco, AWS, Bitdefender, Palo Alto, Check Point—many recognized in Gartner Magic Quadrant.