Software Development | ITOps | CloudOps | CyberSecOps | Digital Outreach | Automation
Expediting Business Outcomes
Based in Sri Lanka, we are an established provider of tailored IT services. Our expertise spans software development, ITOps, CloudOps,CyberSecOps,Digital Outreach and Automation.
Guided by a commitment to pragmatism and engineering excellence, we embrace a technology-agnostic approach, nurturing innovation while prioritizing practical solutions tailored to the distinct requirements of our esteemed clientele.
Our proven track record underscores our steadfast dedication to engineering, delivery, support, and surpassing client expectations.
Talk to us today and experience the transformative difference we can make together.
Software Development
Software development and support services. Web (including websites), Mobile and Rich Client Applications.
ITOps
Implementation, management, and support of ICT Infrastructure. On-site, remote, hybrid, and on-call service models.
CloudOps
Provisioning, management, and support of cloud platforms. Amazon, Microsoft, Google, and other third parties.
CyberSecOps
Comprehensive Cyber Security Operation Services for oraginzation of all scales.
Digital Outreach
Holistic and cohesive digital outreach services designed to expand the digital reach of IT to bring into fold areas and domains that have not been subjected to effective capitalization by deploying sensors, IoTs, various extensibility devices, and software.
Automation
IT Automation Services for the effective automation of IT Infrastructure including cloud infrastructure and IoT to minimize human error, effort, latency and enhance the optimal availability and performance of IT infrastructure
In a Nutshell
The KPIs we focus on and deliver right across the company from the very top to the very bottom. This is achieved and sustained by direction, passion, purpose, empathy, and team camaraderie.
Software solutions by PragICTS
Software Solutions
PragICTS software solutions are meticulously crafted to enhance productivity, user experience, and interoperability across all devices. Our offerings boast seamless deployment options, whether on-premise or in the cloud, ensuring versatility and accessibility. With a focus on extensibility and efficient operations, our solutions empower effective performance across a spectrum of Internet-enabled devices.
Online Invoicing & Billing
Customer Sentiment Management
How We Engage
Simplified Engagement Process
We streamline our engagement process to maximize effectiveness, pragmatism, and auditability. Furthermore, we customize this process to fit the unique context of each client, their specific requirements, and the KPIs essential for successful delivery.
Familiarization
01.We begin by thoroughly understanding the issues, requirements, business objectives, and scope involved. Based on this comprehensive understanding, we then present a proposition tailored to address these factors effectively. If the situation does not align with our capabilities or strategic focus, we will respectfully decline.
Requirements
02.We employ a systematic approach to elicit and articulate requirements, encompassing various aspects such as business objectives, technical specifications, constraints, and both current and future needs. Through thorough analysis and stakeholder engagement, we ensure a comprehensive understanding of the project's scope and objectives. This process allows us to accurately capture and articulate the multifaceted requirements essential for successful project implementation, while also considering potential future developments and scalability.
Engineering
03.We collaborate closely with our clients throughout the system development process to ensure alignment with their expectations and key performance indicators (KPIs). By maintaining open communication channels and regular feedback loops, we actively involve the client in decision-making and validation stages. This approach enables us to iteratively refine the development process and deliver solutions that precisely meet the client's requirements and performance metrics.
Support
04.We offer ongoing support to maintain and sustain the solution, ensuring consistent yield and optimal performance over time. Our support services encompass proactive monitoring, troubleshooting, updates, and continuous improvement initiatives. By providing timely assistance and addressing any emerging issues, we help clients maximize the longevity and effectiveness of their solutions, ultimately ensuring sustained performance and value.
Reviews
Clients and Testimonials
Independently captured & verified client feedback through Clutch.co